Frequently Asked Questions
What materials are your hoodies and sweatshirts made from?
Our products are crafted from premium-quality fabrics that provide ultimate comfort, durability, and a soft feel.
How do I choose the right size?
We provide a detailed sizing guide on our website to help you pick the perfect fit. If you need further assistance, feel free to reach out to our customer support.
Do you offer free shipping?
Yes, we offer free shipping on all orders above a certain amount. Check our shipping policy for more details.
Where are your products made?
All Zilliq products are designed and manufactured in Pakistan, supporting local craftsmanship and the community.
Can I return or exchange an item?
Yes, we accept returns and exchanges within a specific period after purchase. Please refer to our return policy for more information.
What is your refund policy?
We offer full refunds for items returned in their original condition within the stipulated return period. Refer to our refund policy for more details.
How long does delivery take?
Delivery times vary depending on your location. Standard delivery typically takes between 3-7 business days.
Do you ship internationally?
Currently, we offer shipping within Pakistan. Please check back soon as we plan to expand our services internationally.
Are your products eco-friendly?
We are committed to sustainable practices and are working towards using eco-friendly materials and methods in our production processes.
How can I contact customer support?
You can reach our customer support team via email at zilliqofficials@gmail.com or through our contact form on the website. We’re here to help!