At Zilliq, customer satisfaction is our top priority. If you are not completely happy with your purchase, we are here to make the return process simple and convenient. Please read our return policy carefully to understand the terms and procedures.

Eligibility for Returns
Products are eligible for return if they are unused, in their original condition, and returned within 7 days of delivery. Items must include all original tags and packaging. Unfortunately, customized or damaged items (not due to our error) are not eligible for return.

Return Process
To initiate a return, please contact us at zilliqofficials@gmail.com or call us at +92 327 0172727 with your order details. Once your request is approved, we will guide you through the return process.

Refunds
Refunds are issued once the returned item has been received and inspected. The refund will be processed to your original payment method within 7-10 business days. Shipping costs are non-refundable unless the return is due to an error on our part.

Exchanges
If you wish to exchange an item, follow the same process as returns. Once the original item is received, we will dispatch the replacement item as per availability.

Important Notes
We recommend using a reliable shipping service for returns, as we are not responsible for items lost during return transit. Please retain your shipping receipt until your return is processed.

Contact Us
For further assistance or questions about our return policy, reach out to us: Email: zilliqofficials@gmail.com Phone: +92 327 0172727

Your trust is important to us, and we strive to provide a smooth and worry-free shopping experience.